Standardize across every site.
Roll out one platform across multiple locations, with the isolation, audit, and SLAs your compliance team needs. Same codebase as our cloud — graduate any tenant to dedicated infra without rebuilding a thing.
What you get when compliance is non-negotiable.
Dedicated database per tenant
Graduate any tenant from shared to dedicated PostgreSQL — same code, same features. Operational and clinical data in your tenant's own database.
Multi-site standardization
Roll out the same platform across locations, with per-site theming, feature flags, and cross-site analytics rolled up to the group.
SSO + SCIM provisioning
SAML and OIDC SSO on Enterprise. SCIM provisioning so HR system changes flow into role assignments without a ticket.
Tenant-aware audit
PHI access logs, override audit, lifecycle audit on forms / prescriptions / invoices — all queryable per tenant, forwardable to your SIEM.
Data residency
Cloud-hosted in your chosen AWS region, or self-hosted on your own infrastructure. Customer's choice, customer's network.
Custom workflows per site
Different specialties at different sites need different forms, intake, and protocols. Build them in the form builder, version them safely.
When your data can't leave your network.
For sites with strict residency, no-internet operations, or sovereign-cloud requirements, Tenelix ships as a Docker stack runnable on your own infrastructure. Same image as our cloud — only environment variables differ.
- Same Docker image as our cloud
- Quarterly security update channel
- Optional remote upgrade assistance
- Backup and DR runbooks shipped with the stack
Operational guarantees.
99.9% SLA
Cloud uptime guarantee with service credits for breach.
1-hour critical
Sev-1 incidents acknowledged and triaged within 60 minutes.
Dedicated success
Named success engineer for the first 90 days, named CSM ongoing.
Quarterly business review
Roadmap alignment, usage analytics, optimization recommendations.
BAA / DPA on request
Standard agreements available before procurement starts.
Annual security review
Penetration test results, controls evidence, third-party attestations.
Ready when you are
Build a procurement-ready evaluation.
We'll walk your security team through the architecture, your IT team through the stack, and your clinical leads through the workflows.